I have many painful memories of incidents in shops and on buses. I have one or two positive memories to offset the bad ones, memories that give good feelings whenever I return to them.
The honest electronic equipment salesman
Some years ago, I was very dejected after realising that I had been cheated by a laptop repair company. They lied to me when they told me that they had returned my laptop to the manufacturer: the latter said they had never seen it. I was without my laptop for weeks, and I paid a lot of money for repairs that did not last very long.
I found another repair shop nearby; they told me that they got a lot of business from people like me, people who had been given bad service by the other place.
I was waiting in this shop when some people came in and asked if they sold video cameras.
One of the men behind the counter said, “We only have one model, and I wouldn’t buy it if I were you: it’s rubbish!”
When I told him that I admired his honesty he said, “It’s always best to be honest. The only person I ever lie to is my wife: I would never get any peace if I didn’t.”
I thought that this was very amusing. It lifted my mood and things did not seem quite so black.
I was much more selective when choosing the second repair company than I was with the first one, which by coincidence went bankrupt not long afterwards.
The honest electronic equipment salesman
Some years ago, I was very dejected after realising that I had been cheated by a laptop repair company. They lied to me when they told me that they had returned my laptop to the manufacturer: the latter said they had never seen it. I was without my laptop for weeks, and I paid a lot of money for repairs that did not last very long.
I found another repair shop nearby; they told me that they got a lot of business from people like me, people who had been given bad service by the other place.
I was waiting in this shop when some people came in and asked if they sold video cameras.
One of the men behind the counter said, “We only have one model, and I wouldn’t buy it if I were you: it’s rubbish!”
When I told him that I admired his honesty he said, “It’s always best to be honest. The only person I ever lie to is my wife: I would never get any peace if I didn’t.”
I thought that this was very amusing. It lifted my mood and things did not seem quite so black.
I was much more selective when choosing the second repair company than I was with the first one, which by coincidence went bankrupt not long afterwards.