Although the people who are trying to get through
to someone may blame themselves for their failure, in these cases it is not their
fault that they are unable to get their ideas across.
However, if none of the suggested practical,
psychological or metaphysical factors apply, they may need to think about what
they are saying and how they are saying it. They may need to look at how much
authority and influence they have when speaking: it may be a question of how
much effectiveness and value their words have.
The value of someone’s words
“Words are one of the greatest of the unseen
influences that affect our lives.”
I mentioned in that article that I see words
as tools; I also see them as currency.
I am interested in factors that damage the
one and devalue the other; I am also interested in factors that help people to
use words effectively and increase the worth of what they say.
Misuse damages tools and gains a bad reputation for the user; correct use increases
their effectiveness and the value of the user.
Habitual lying, vagueness, evasiveness and exaggeration,
habitual misuse of words, habitual use of four-letter words, habitual output of
meaningless drivel, platitudes and empty words with no associated action are
some of the factors that help to debase the currency.
Similarly, some people’s words are
counterfeit because they are just mindless imitations of other people’s.
Careful selection of words, meaning what we
say, keeping our word, making good points, speaking from our hearts in our own
words and our own voices are all factors that help to increase the value of the
currency.
Both sides of the story
I have covered in other articles some of my
dealings with local bureaucrats who have been trying without much success to
impose their wishes, agendas and timetables on my neighbours and me.
We know that practical factors such as pay
rises, promotions and orders from above are responsible for their refusal to
listen. There is a lot at stake for them.
On the other hand, they have had difficulties
with getting us to take their communications seriously. These people have no credibility
left and no influence over us.
We have stopped listening to them because
their words have little value:
They talk corporate jargon and give robotic responses
at meetings; their letters are full of false premises, wrong assumptions and
off-the-mark messages. They are meaningless cut-and-paste jobs. We can see
through it all; we have encountered much better.
As Rudyard Kipling said:
“Who having known the diamond will concern himself
with glass?”
On and off the gold standard
There was a time when paper currency was
backed up by gold. The banknotes issued reflected the amount of gold in the
treasury.
Similarly, some people’s words have nothing
behind them while others’ are an expression of genuine feeling, knowledge and
experience.
So if people don’t listen, it is important to
determine where the fault lies. It is a matter of accepting responsibility
where appropriate.